Support
Our Promise to You
At the end of the day we derive our satisfaction from having happy customers. Its what we’re about, Its our main product and its where we focus our efforts. All of us here, in some way, are working on customer support each and every day. We want our company to be a success by making it the best possible experience for you. Towards this end we promise :
- To reply to all trouble tickets on this or the next business day.
- To provide timely information regarding system issues (see Announcements).
- To be friendly, approachable and helpful at all times.
- And, finally, we hold our ourselves to high standards, and expect those same standards from our suppliers. If ever you feel that we’ve slipped up, done something great or the service has just been average then please let us know. We’re just an email away.
Zaption HQ
Level 8, Suite 1
94 Elizabeth Street
Melbourne, VIC 3000
Ph: +61 (0)3 9663 2525
Fx: +61 (0)3 8621 8900